FAQ - Sure Senior Lifestyle
Welcome to our FAQ page! Below, you’ll find answers to common questions about our services and offerings. If you don’t find what you’re looking for, feel free to contact us here.
1. What is Sure Senior Lifestyle?
Sure Senior Lifestyle is a platform dedicated to promoting wellness, comfort, and active living for seniors. We provide tailored solutions, expert advice, and engaging events to enhance the quality of life for seniors.
2. What services do you offer?
We specialize in:
- Senior wellness programs
- Active lifestyle activities
- Health and wellness consultations
- Community-building events for seniors
3. How can I get a quote?
Getting a quote is easy! Click the “Get a Quote” button on our homepage or visit this link to provide your details.
4. Who can benefit from your services?
Our services are tailored for:
- Seniors looking to improve their wellness and lifestyle
- Caregivers seeking support and resources
- Families looking for wellness programs for their elderly loved ones
5. How can I stay updated about your events?
Stay connected by following us on social media and subscribing to our newsletter for the latest updates on events, programs, and wellness tips.
6. Where are your events held?
We host events both online and in-person at senior-friendly venues. Details are shared ahead of each event.
7. Do you offer personalized wellness plans?
Yes, we provide customized plans based on individual needs, preferences, and goals. Contact us for more details.
8. How do I contact Sure Senior Lifestyle?
You can reach us through our contact page or email us directly at Enquiries@SureSeniorLifestyle.com.
9. Are your programs accessible to all seniors?
Absolutely! We aim to make all our programs inclusive, accessible, and adaptable to varying levels of mobility and activity.
10. How do I book a consultation?
To book a consultation, contact us directly to schedule an appointment.
Accommodation
11. What types of senior accommodation options do you offer?
We offer both Independent Living and Assisted Living packages, each tailored to individual needs.
12. Are the living spaces private or shared?
Our living spaces are mostly private, offering seniors the comfort and independence they desire.
13. What are the sizes of the rooms or apartments available for seniors?
We provide various room and apartment sizes to suit different preferences, from cozy studios to spacious one-bedroom units.
14. Is the accommodation furnished or unfurnished?
All accommodations are fully furnished for convenience, with comfortable, senior-friendly furnishings.
15. What amenities are included in the accommodation?
Included amenities are 24-hour security, housekeeping, meal services, and access to recreational facilities.
16. Are pets allowed in the accommodation?
Yes, pets are allowed in select units, ensuring that residents can keep their beloved companions.
17. Can family members or friends visit frequently?
Absolutely! Family and friends are welcome to visit at any time, creating a home-like atmosphere.
18. Are the accommodations wheelchair accessible?
Yes, all our accommodations are wheelchair accessible, with wide doors and ramps.
19. What safety features are in place in the living spaces?
Each living space is equipped with safety features such as grab bars, emergency call systems, and non-slip flooring.
Health & Wellness-Related Questions
20. What kind of healthcare services are available on-site if required?
We provide access to a range of healthcare services, including general healthcare, nursing care, and therapy if necessary
21. Are there doctors, nurses, or caregivers available 24/7?
Yes, we have medical staff available , including nurses and caregivers for immediate assistance. This would be for Assisted Living only.
22. Can I continue my current medical treatments or medication plan at the facility?
Yes, you can continue with your current medical treatments and medication plans. We accommodate your personal healthcare needs, and will remind you to take medications at the prescribed times. We do not under any circumstances dispense medication.
23. What wellness programs do you offer to promote both physical and mental health?
We offer wellness programs including fitness classes, mental health support, and regular health screenings to keep you at your best.
24. Do you offer services for seniors with specific medical conditions or disabilities?
We offer wellness programs including fitness classes, mental health support, and regular health screenings to keep you at your best.
25. Is there a partnership with local hospitals or clinics for medical emergencies?
Yes, we have partnerships with local hospitals and clinics to ensure immediate medical attention when needed.
26. What preventative health services or screenings are provided?
We offer preventative services like blood pressure checks, wellness assessments, and regular health screenings.
27. Are there physiotherapy or rehabilitation services available?
Yes, we could offer physiotherapy and rehabilitation services to help with recovery and maintain mobility if necessary.
Activities
28. What social activities are available for seniors?
We provide a variety of social activities such as games, arts and crafts, movie nights, and more.
29. Are there group classes or workshops for seniors (e.g., art, dance, fitness)?
Yes, we offer group classes in art, dance, fitness, and more to keep residents engaged and active.
30. Do you organize outings or trips for residents?
Yes, we regularly organize outings and trips, from shopping excursions to nature walks, ensuring fun and socialization.
31. How do you help seniors stay socially engaged and avoid isolation?
Our activities and communal areas foster social interaction, while our staff ensure residents stay connected.
32. Do you have any facilities for hobbies or leisure activities, such as gardens, libraries, or lounges?
Yes, we have gardens, libraries, lounges, and other areas where residents can enjoy hobbies and leisure time.
33. Are there opportunities for seniors to volunteer or participate in community service?
We offer volunteer opportunities to keep residents engaged with the community and provide a sense of purpose.
34. Is there a café or dining area where seniors can socialize and meet others?
Yes, we have a cozy dining area and café where residents can gather, enjoy meals, and socialize.
35. How often do you organize community events, and what types are they?
We organize regular community events such as themed parties, guest speakers, and celebrations, creating a vibrant atmosphere.
Financial
36. What is the cost structure for your Senior lifestyle accommodation?
Our cost structure depends on the accommodation type and level of care required. Please contact us for a detailed breakdown.
37. Are there different pricing tiers based on the type of accommodation or services required?
Yes, we offer various pricing tiers based on the accommodation and services needed, providing flexibility.
38. Do you offer any financial assistance or discounts for long-term residents?
Yes, we offer financial assistance and discounts for long-term residents. Please inquire for more details. We are currently running an early bird special for the first 50 clients.
39. Is there a deposit required, and what is the refund policy?
Yes, a deposit is required. Our refund policy is straightforward, with a clear explanation during the sign-up process.
40. Are there any additional charges beyond the basic accommodation and services?
Yes, Additional charges may apply for extra care, meals, or transport. These are clearly outlined when discussing your needs.
41. Do you offer any flexible payment plans?
Yes, we offer flexible payment plans to accommodate the needs of our residents.
Location & Transportation
42. How accessible is your location from public transportation?
Our location in Sri Hartamas is easily accessible by public transport, with bus and taxi options nearby.
43. Do you offer transportation services for seniors to medical appointments or outings?
Yes, we provide transportation services for medical appointments and social outings at an extra cost.
44. Is there parking available for family members or visitors?
Yes, ample parking is available for family members and visitors.
45. How close is the accommodation to shopping centers, restaurants, or recreational areas?
We are conveniently located near shopping centers, restaurants, and recreational areas, offering easy access to amenities.
Security & Safety
46. What security measures are in place to ensure the safety of seniors?
We have 24-hour security, surveillance systems, and staff on-site to ensure the safety of all residents.
47. Is there a 24-hour security or monitoring system?
Yes, our facility is monitored 24/7 for the safety and peace of mind of our residents.
48. What emergency procedures do you have in place in case of fire, medical emergencies, or natural disasters?
We have comprehensive emergency procedures, including fire safety protocols, medical emergency plans, and disaster evacuation strategies.
49. Do you have an emergency evacuation plan for residents?
Yes, we have a detailed emergency evacuation plan in place to ensure residents’ safety during any emergency.
Family & Caregiver Support
50. How involved can family members be in the care and daily activities of their loved ones?
Family members are welcome to be involved in their loved one’s care and daily activities, fostering a family-oriented environment. Family members are welcome to be involved in their loved one’s care and daily activities, fostering a family-oriented environment.
51. Can family members participate in wellness activities or events with the residents?
Yes, family members can participate in wellness activities and social events alongside the residents.
52. Do you offer family consultations or meetings to ensure the well-being of their loved ones?
Yes, we offer family consultations to discuss the well-being and care of loved ones and ensure they are comfortable.
Special Programs
53. Are there specialized programs for seniors with mobility issues?
Yes, we offer specialized programs to assist seniors with mobility challenges, including physical therapy and mobility support. This is for Assisted Living at an additional cost.
54. How do you cater to seniors with cultural or dietary preferences?
We cater to individual cultural and dietary needs, offering a variety of meal options, including vegetarian and special diets. We also could arrange take- outs for clients.
55. Do you offer spiritual services or religious activities for residents?
Yes, we offer spiritual services and religious activities to cater to the diverse needs of our residents as required
Have more questions? We’re here to help! Connect with us today at Sure Senior Lifestyle.